Privacy policy.
Last updated: September 2, 2025
We care about privacy because we hate spam, too. If you’ve ever rolled your eyes at an unsolicited text or email, we’re right there with you. This notice explains what we collect, why we collect it, and—most importantly—what we don’t do (like selling your data or sharing your mobile number for marketing).
In one sentence: We use your information to provide services you asked for (like scheduling, proposals, or updates), and we never sell it or share your mobile number with third parties or affiliates for their marketing or promotional purposes.
Who we are
Torres Music LLC
Website: fdtorres.com
What this policy covers
Our website(s), emails, and SMS/MMS messages.
Clients, prospective clients, and site visitors who interact with us.
The information we collect
Contact details (name, email address, phone number).
Communications (your messages and our replies—email and SMS).
Basic usage data (log files, IP address, device/browser info, cookie preferences).
Optional: files you send (e.g., proposals, documents).
We collect this directly from you or automatically via your device when you visit our site. If you’re in the EU/UK, see the “GDPR” section below for legal bases.
How we use your information
To deliver what you requested (consultations, scheduling, proposals, reminders, and service updates).
To answer questions and provide support.
To maintain security, prevent spam/fraud, and comply with legal obligations.
Not for sale or “sharing” (as defined by California law) and not for third‑party marketing. If that ever changes, we’ll update this notice and give you choices first.
The promise we make about your phone number (SMS)
No selling or sharing of mobile numbers for marketing. We do not sell your personal information, and we do not share your mobile information with third parties or affiliates for their marketing or promotional purposes. Ever.
We use a trusted messaging provider to deliver texts; they act as our service provider and process your messages on our instructions.
How you opt in:
You give consent when you (a) provide your number and affirmatively agree (e.g., checking a box on a form), or (b) text us a designated keyword or reply YES to a consent request. We record this consent. (U.S. law generally requires consent for certain texts; see TCPA references.)
Your choices (revoking consent):
You can withdraw consent by any reasonable method, including replying STOP to any text, emailing us at [privacy@yourdomain.com], or calling us. (The FCC clarifies revocation can be made in any reasonable manner.)
Standard SMS disclosures:
Message frequency varies. Message & data rates may apply. Reply HELP for help, STOP to opt out. (CTIA best practices and common carrier/industry disclosures.)
We also configure our messaging system so that STOP/HELP keywords work as expected. (Our provider supports automatic handling of these keywords.)
Email communications
For email updates we send directly, you can unsubscribe at any time using the link in the email or by emailing us. We honor unsubscribe requests promptly (CAN‑SPAM requires honoring opt‑outs within 10 business days), and we won’t transfer your email to others once you’ve opted out.
Cookies & similar technologies
We use only the cookies necessary to operate our site and, where applicable, to remember your preferences. If we ever introduce analytics or advertising cookies, we’ll update this policy and obtain consent where required. If a law in your region requires honoring browser signals (like certain opt‑out preference signals), we will comply as applicable.
When we disclose information
We do not sell your personal information. We may disclose it only to:
Service providers who help us run the business (hosting, email/SMS delivery, scheduling). They can only use your info to perform services for us and must protect it.
Legal or safety reasons (court order, lawful request, preventing fraud).
Business transfers (e.g., merger/acquisition), in which case we’ll notify you and honor your choices.
And again: we do not share your mobile information with third parties/affiliates for their marketing or promotional purposes.
Data retention
We keep personal information only as long as needed for the purposes above, to comply with law, or to resolve disputes. Practically, we review messaging records and routine correspondence periodically and delete or de‑identify them when they’re no longer necessary.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is perfectly secure, so please use strong passwords and do not send sensitive data over email or text.
Your privacy rights
If you live in California (CCPA/CPRA)
Depending on your relationship with us and whether thresholds are met, you may have the right to know/access, correct, delete, and limit use of sensitive information, as well as the right to opt out of sale or sharing (we don’t sell or share), and to be free from discrimination for exercising rights. Learn more from the California Attorney General and the California Privacy Protection Agency.
If you live in Colorado (CPA)
You may have rights of access, correction, deletion, data portability, and to opt out of targeted advertising and certain profiling. (We don’t sell personal information.)
If you are in the EEA/UK (GDPR/UK GDPR)
You may have rights to be informed, access, rectify, erase, restrict, port, object, and to not be subject to automated decisions. Our legal bases typically include contract, consent, legitimate interests, and legal obligations. You also have the right to lodge a complaint with your local supervisory authority.
How to exercise your rights:
Email us at privacy@fdtorres.com with “Privacy Request” in the subject and tell us which right you’re asserting and your region. If we deny your request (rare), you can appeal by replying to our decision email; residents of certain states can also contact their Attorney General.
International data transfers (for EEA/UK residents)
If we transfer your personal data outside the EEA/UK, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) and, where applicable, the UK IDTA/Addendum.
Children’s privacy
Our services are not directed to children under 13. We don’t knowingly collect personal information from children under 13; if we learn we have, we’ll delete it. (See the FTC’s COPPA rule.)
Changes to this policy
We may update this notice from time to time. We’ll post the revised version with a new “Last updated” date, and if changes are significant, we’ll let you know by email or SMS where appropriate.